1. Eligibility for Returns:
- Returns are accepted within 3 days from the date of delivery.
- Items must be unused, in their original condition, and with all packaging and tags intact.
- Customized or personalized planners are not eligible for return, except in cases of defects or errors.
2. How to Return:
- Contact our customer service team at [support@myorganizer.co.in/+91 9343051394] to initiate a return and receive a return authorization number.
- Pack the item securely in its original packaging and include the return authorization number.
- Ship the return to the address provided by our customer service team.
3. Refunds:
- Once we receive and inspect the returned item, we will process a refund to the original payment method.
- Refunds typically take 5-7 business days to appear in your account, depending on your bank or payment provider.
- Note: Refunds will be processed after deducting return shipping costs, unless the return is due to a defective or incorrect item.
4. Shipping Costs:
- Return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item.
- If the return is due to our error, we will cover the return shipping costs.
5. Exchanges:
- If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.
6. Contact Us: For any questions or to start a return, please contact our customer service team at [support@myorganizer.co.in/+91 9343051394].
Note:
- No COD (Cash on Delivery) option is available.
- This policy is subject to change. For the most current information, please refer to our website or contact customer service.
